As part of our service LOCATIONS will always be involved in setting up of your utilities supplies to your new home. We have Chinese speakers who will ensure a smooth transition and that you are familiar with all the requirements for deposits and ordering additional supplies if required.

Electricity and Electrical Appliances

The Hong Kong Electric Company Limited (HEC) supplies electricity to Hong Kong Island and Ap Lei Chau Island and Lamma Island.

All other areas have electricity provided by China Light and Power Hong Kong Limited (CLP), Kowloon, New Territories including Lantau Island and Cheung Chau.

The Hong Kong Electric Company Ltd
Tel: 2887 3411
24-Hour Emergency Services Tel: 2555 4000 www.hec.com.hk

China Light and Power (CLP) Hong Kong Limited
Customer Service Tel: 2728 8333

Electricity Supply / Voltage

Hong Kong has a 200/220 volts, 50-cycle electricity supply. That may be different from your voltage and cycles at home. The plug socket in Hong Kong is a rectangular three pin type, common with UK sockets. Adapters and transformers are available.

Electrical Appliance Stores

There are a vast number of Electrical appliance stores in Hong Kong, here are a just a few:

Tel: 2506 1330
A number of stores Hong Kong, Kowloon and New Territories

Tel: 2555 5788
A number of stores Hong Kong, Kowloon and New Territories


Gas is provided by Hong Kong & China Gas Co Ltd. However older apartments may require bottle gas (LPG) Liquefied Petroleum Gas.
Appointments are easily set up through the local recommended supplier. The developments management team, landlord or your property agent will be able to provide information.

Hong Kong & China Gas Co Ltd (Town Gas)
G/F 59-65 Paterson Street Causeway Bay
Tel: 2367 2708
24-hour Tel: 2880 6999 Customer Service Tel: 2880 6988 www.towngas.com
Opening hours: 10 a.m. – 10 p.m.


Water Supply
The Water Supplies Department of the HKSAR Government provides water to all residents on Hong Kong Island. The water meets standards set by the World Health Organisation.

Water Supplies Department
Customer Inquiry Centre
1/F Immigration Tower
7 Gloucester Road, Wan Chai Tel: 2824 5000 www.wsd.gov.hk

Water Quality
Water in Hong Kong is safe to drink as it meets World Health Organization criteria. However the major problem in older buildings can be old water pipes that generate sediment. Water purifiers and filters are the simplest solution.

Water Dispenser Companies

Watsons Distilled Water
Tel: 2660 7373

Bonaqua Water
Tel: 2210 3311

Natural Springs Australia
Tel: 2484 1388